Topx Privacy Policy — Your Information is Safe With Us
Last Updated: January 2025
Topx places the highest priority on the privacy of users in Bangladesh. When you use our platform, we collect certain information that helps us provide you with a better service. This policy details what information we collect, how we use it, and how we keep it secure. By registering or continuing to use the platform, you are considered to have consented to this policy. If you have any questions, you can contact us at any time.
Key Features of Data Protection
What information do we collect and why?
Personal Identity Information
During registration, we collect your name, mobile number, email address, and date of birth. This information is used to create and verify your account and to confirm your identity. A copy of your national ID card or other government-issued document may be requested for age verification. Additional identity verification may be required during the withdrawal process, which is part of our financial security policy. All information you provide is stored with the highest level of security and cannot be accessed by unauthorized parties.
- Name, mobile number, and email
- Date of birth and identity document information (when required)
- BKash, Nagad, or Rocket number (for transactions)
Usage & Activity Data
Everything you do on the platform — such as which games you play, how long you stay, and which sections you use most — is automatically recorded. This information helps us improve our services and deliver relevant offers to you. Your device type, operating system, browser, and IP address are also logged, which assists in resolving technical issues. These logs are used to detect suspicious logins or unusual activity. We never sell this information to third-party advertisers.
- Login time, device, and IP information
- Gaming History & Betting Activity
- Records of deposit and withdrawal transactions
How is my information kept secure?
All your data on the topx platform is stored using industry-standard encryption technology. Our servers undergo regular security audits and strict access controls are maintained. Only authorized personnel can access your information for specific reasons and within a limited scope. If suspicious activity is detected, we take immediate action and notify you if necessary. We are always committed to maintaining the best technical measures for data protection.
Is my information shared with anyone?
We never sell your personal information to third parties. However, information may be shared in certain specific circumstances — such as with payment processing services (bKash, Nagad, Rocket), in response to lawful requests from legal authorities, or with technology service providers for the platform. In such cases, only the minimum necessary information is shared, and third parties are required to adhere to the same standard of privacy policy. If we are legally required to provide information for investigations or judicial proceedings under the laws of Bangladesh, we will comply. We are always committed to protecting your interests.
- Limited information for payment gateway services
- To authorities under legal obligation
- Never to advertisers or external marketers
Your Rights & Control Over Your Data
As a topx user, you have specific rights over your own information. You may request to view your stored data at any time, request corrections to inaccurate information, or apply to have your account deleted. For any such requests, write to [email protected] and we will respond in a timely manner. You also have the option to opt out of marketing communications, which can be changed from your account settings. Ensuring user privacy is our responsibility, and we take this responsibility very seriously.
Policy Changes & Cookie Usage
Topx reserves the right to update this privacy policy as needed. Any changes will be published on this page with a new date, and we will make efforts to notify you of significant changes. Cookies are used to enhance your experience visiting our website — this includes maintaining login sessions, remembering language preferences, and analyzing usage patterns. You can manage cookies through your browser settings, though disabling certain cookies may limit some features of the platform. To learn more about this policy, visit our FAQ Page See or contact us directly at [email protected].
Everything You Want to Know About Privacy
Brief and clear answers to frequently asked questions
Your mobile number is used solely for account verification, payment processing, and important account notifications. We never sell your number to third parties or use it for advertising purposes. You can opt out of receiving marketing messages at any time. For more details, contact us at [email protected].
When you request account closure, we begin the process of deleting your personal information. However, certain data may be retained for a specified period in cases of legal obligations, financial transaction records, or ongoing disputes. To request data deletion, write to [email protected]. We will process your request as promptly as possible.
When you transact via bKash, Nagad, or Rocket, the payment gateway communicates directly with that service. We do not store your full PIN or password. Only transaction records (amount, time, and partial mobile number) are kept in our system, which are used for financial verification and dispute resolution. To learn more FAQ See.
Have more questions? We're here to help
Our support team is always ready to answer any questions about topx's privacy policy or the protection of your data. You can find more detailed answers on our FAQ page or write directly to [email protected]. If you'd like to become a new member, register for free today.